Privacy Policy & Cookies

We are very pleased about your interest in our company. Data protection is of particularly high importance for the management of the Appartements & Chalet Hermannhaus. The use of the websites of Appartements & Chalet Hermannhaus is generally possible without providing personal data. However, if a data subject wishes to use special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we will generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in line with the national data protection regulations applicable to Appartements & Chalet Hermannhaus. Through this privacy policy, we aim to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Additionally, this privacy policy will inform data subjects of their rights.

Appartements & Chalet Hermannhaus has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, internet-based data transmissions may generally have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, it is free for any data subject to transmit personal data to us by alternative means, such as by phone.

1. Definitions

The privacy policy of Appartements & Chalet Hermannhaus is based on the terminology used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy is intended to be both easy to read and understand for the public, as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

In this privacy policy, we use the following terms, among others:

a) Personal Data

Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) Data Subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing is any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, alteration or retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

d) Restriction of Processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that person’s work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

f) Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller or Data Controller

Controller or data controller is the natural or legal person, public authority, agency, or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its nomination may be provided for by Union law or the law of the Member States.

h) Processor

Processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency, or other body to whom personal data is disclosed, whether a third party or not. However, public authorities that may receive personal data in the course of a specific investigation in accordance with Union law or the law of the Member States are not considered recipients.

j) Third Party

Third party is a natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or the processor, are authorized to process personal data.

k) Consent

Consent is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which the data subject, by a statement or a clear affirmative action, signifies agreement to the processing of personal data relating to them.

2. Name and Address of the Data Controller

The data controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions related to data protection is the:

Appartements & Chalet Hermannhaus
Family Schneider Michael
Müllergasse 6
5541 Altenmarkt-Zauchensee
Austria
Tel.: +4364525479
Email: datenschutz@appartement-hermannhaus.at
Website: www.appartement-hermannhaus.at

3. Cookies

The websites of Appartements & Chalet Hermannhaus use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign the specific internet browser in which the cookie was stored to the corresponding website and server. This allows the visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified by its unique cookie ID.

By using cookies, Appartements & Chalet Hermannhaus can provide users of this website with more user-friendly services that would not be possible without setting cookies.

With the help of cookies, the information and offers on our website can be optimized to the user's benefit. As mentioned earlier, cookies allow us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not need to enter their login data again on each visit, as this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies by our website at any time by making the appropriate settings in the internet browser used, thus permanently objecting to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject disables the setting of cookies in the internet browser used, it is possible that not all features of our website may be fully usable.

4. Collection of General Data and Information

The website of Appartements & Chalet Hermannhaus collects a series of general data and information with each access to the website by a data subject or an automated system. These general data and information are stored in the server's log files. The data collected may include (1) the types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system comes to our website (so-called referrer), (4) the subpages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to avert dangers in the event of attacks on our information technology systems.

In using these general data and information, Appartements & Chalet Hermannhaus does not draw any conclusions about the data subject. This information is rather needed to (1) correctly deliver the content of our website, (2) optimize the content of our website and the advertising for it, (3) ensure the ongoing functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack. These anonymized data and information are therefore evaluated by Appartements & Chalet Hermannhaus statistically and further with the goal of increasing data protection and data security in our company, ultimately ensuring an optimal level of protection for the personal data we process. The anonymized data in the server log files are stored separately from all personal data provided by a data subject.

5. Contact Options via the Website

The website of Appartements & Chalet Hermannhaus contains due to legal regulations information that enables quick electronic contact with our company and immediate communication with us, which also includes a general address of so-called electronic mail (email address). If a data subject contacts the data controller by email or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted voluntarily by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. These personal data will not be disclosed to third parties.

6. Routine Deletion and Blocking of Personal Data

The data controller processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or as required by the European legislator or another legislator in laws or regulations to which the data controller is subject.

Once the storage purpose is no longer necessary or a legally prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the legal regulations.

7. Rights of the Data Subject

a) Right to Confirmation

Every data subject has the right granted by the European legislator to request from the data controller confirmation as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may at any time contact an employee of the data controller.

b) Right to Access

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the data controller, free of charge, information about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject the right to be informed about the following:

the purposes of the processing

the categories of personal data being processed

the recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly in the case of recipients in third countries or international organizations

where possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine this duration

the existence of the right to rectification or erasure of personal data concerning the data subject, or the right to restrict processing by the controller, or to object to such processing

the existence of the right to lodge a complaint with a supervisory authority

if the personal data was not collected from the data subject: all available information on the source of the data

the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) GDPR, and, at least in these cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards related to the transfer.

If a data subject wishes to exercise their right to access, they may contact an employee of the data controller at any time.

c) Right to Rectification

Every data subject affected by the processing of personal data has the right granted by the European legislator to request from the data controller the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right, under consideration of the purposes of the processing, to request the completion of incomplete personal data — including by means of an additional statement.

If a data subject wishes to exercise this right to rectification, they may contact an employee of the data controller at any time.

d) Right to Erasure (Right to be Forgotten)

Every data subject affected by the processing of personal data has the right granted by the European legislator to request from the data controller the immediate erasure of personal data concerning them, if one of the following reasons applies and the processing is not necessary:

The personal data were collected or otherwise processed for such purposes for which they are no longer necessary.

The data subject withdraws consent on which the processing is based according to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, and there is no other legal basis for the processing.

The data subject objects to the processing according to Art. 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing according to Art. 21(2) GDPR.

The personal data have been unlawfully processed.

Erasure of the personal data is required to fulfill a legal obligation under Union or Member State law to which the controller is subject.

The personal data were collected in relation to the offering of information society services according to Art. 8(1) GDPR.

If any of the above reasons apply, and a data subject wants the personal data stored by Appartements & Chalet Hermannhaus to be deleted, they can contact an employee of the data controller at any time. The employee of Appartements & Chalet Hermannhaus will ensure that the deletion request is followed promptly.

If the personal data has been made public by Appartements & Chalet Hermannhaus and our company, as the controller, is required to delete the personal data according to Art. 17(1) GDPR, Appartements & Chalet Hermannhaus will take reasonable steps, including technical measures, to inform other controllers processing the published personal data that the data subject has requested the deletion of all links to, or copies or replications of, these personal data, where processing is no longer necessary. The employee of Appartements & Chalet Hermannhaus will take the necessary steps in each case.

e) Right to Restriction of Processing

Every data subject affected by the processing of personal data has the right granted by the European legislator to request the restriction of processing by the data controller if one of the following conditions is met:

The accuracy of the personal data is contested by the data subject for a period that enables the controller to verify the accuracy of the personal data.

The processing is unlawful, the data subject opposes the erasure of the personal data and requests instead the restriction of their use.

The controller no longer needs the personal data for the purposes of processing, but the data subject requires it for the establishment, exercise, or defense of legal claims.

The data subject has objected to the processing under Art. 21(1) GDPR, and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If any of the above conditions are met and a data subject wishes to request the restriction of personal data stored by Appartements & Chalet Hermannhaus, they may contact an employee of the data controller at any time. The employee of Appartements & Chalet Hermannhaus will initiate the restriction of processing.

f) Right to Data Portability

Every data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format. They also have the right to transmit those data to another controller without hindrance from the controller to whom the personal data has been provided, provided that the processing is based on consent under Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, or on a contract under Art. 6(1)(b) GDPR, and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, the data subject has the right, in exercising their right to data portability under Art. 20(1) GDPR, to have the personal data transmitted directly from one controller to another, where technically feasible, and provided this does not adversely affect the rights and freedoms of others.

To exercise the right to data portability, the data subject may contact an employee of Appartements & Chalet Hermannhaus at any time.

g) Right to Object

Every data subject affected by the processing of personal data has the right granted by the European legislator to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them, which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.

Appartements & Chalet Hermannhaus will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.

If Appartements & Chalet Hermannhaus processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing purposes, including profiling to the extent that it is related to such direct marketing. If the data subject objects to the processing for direct marketing purposes, Appartements & Chalet Hermannhaus will no longer process the personal data for these purposes.

The data subject also has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them for scientific or historical research purposes or statistical purposes under Art. 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To exercise the right to object, the data subject can contact any employee of Appartements & Chalet Hermannhaus directly. The data subject is also free to exercise their right to object using automated means, where technical specifications are used, in connection with the use of information society services.

h) Automated Decision-Making, including Profiling

Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or performance of a contract between the data subject and the controller, or (2) is based on Union or Member State law to which the controller is subject, and which also provides suitable measures to safeguard the rights and freedoms and the legitimate interests of the data subject, or (3) is based on explicit consent of the data subject.

If the decision (1) is necessary for entering into or performance of a contract between the data subject and the controller, or (2) is based on explicit consent of the data subject, Appartements & Chalet Hermannhaus will take appropriate measures to safeguard the rights and freedoms and the legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision.

If the data subject wishes to assert rights regarding automated decisions, they can contact an employee of the data controller at any time.

i) Right to Withdraw Consent to Data Processing

Every data subject has the right granted by the European legislator to withdraw their consent to the processing of personal data at any time.

If the data subject wishes to exercise their right to withdraw consent, they may contact an employee of the data controller at any time.

8. Data Privacy Statement Regarding the Use of Google Analytics (with Anonymization Function)

The data controller has integrated the Google Analytics component (with anonymization function) on this website. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and evaluation of data regarding the behavior of visitors to websites. A web analytics service collects data such as from which website a data subject has come to a website (the so-called referrer), which subpages of the website are accessed, or how often and for how long a subpage is viewed. Web analytics is mainly used to optimize a website and to perform a cost-benefit analysis of internet advertising.

The operator of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

The data controller uses the "_gat._anonymizeIp" extension for web analysis via Google Analytics. With this extension, the IP address of the internet connection of the data subject is shortened and anonymized by Google if access to our website occurs from a member state of the European Union or another contracting state of the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze the visitor traffic on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to create online reports for us that show activities on our websites, and to provide other services related to the use of our website.

Google Analytics places a cookie on the data subject’s information technology system. What cookies are was explained above. By setting the cookie, Google is enabled to analyze the use of our website. Each time one of the individual pages of this website, which is operated by the data controller and on which a Google Analytics component is integrated, is accessed, the internet browser on the data subject’s information technology system is automatically prompted by the respective Google Analytics component to transmit data for the purpose of online analysis to Google. Within the framework of this technical process, Google gains knowledge of personal data such as the IP address of the data subject, which Google uses, among other things, to trace the origin of the visitors and clicks and subsequently enable commission billing.

Using the cookie, personal information such as the access time, the location from which access was made, and the frequency of visits to our website by the data subject are stored. Each time our websites are visited, this personal data, including the IP address of the internet connection used by the data subject, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may share this personal data collected through the technical process with third parties.

The data subject can prevent the setting of cookies by our website, as explained above, by making the appropriate setting in the internet browser used and thus permanently objecting to the setting of cookies. Such a setting in the internet browser would also prevent Google from placing a cookie on the data subject’s information technology system. In addition, an already set cookie by Google Analytics can be deleted at any time using the internet browser or other software programs.

Furthermore, the data subject has the option to object to the collection of the data generated by Google Analytics related to the use of this website and to the processing of this data by Google and prevent such processing. To do this, the data subject must download and install a browser add-on under the link tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that data and information about the visits to websites may not be transmitted to Google Analytics. The installation of the browser add-on is considered as an objection by Google. If the data subject’s information technology system is deleted, formatted, or reinstalled at a later time, the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or another person who is attributable to their sphere of influence, it is possible to reinstall or reactivate the browser add-on.

Further information and the applicable data protection regulations from Google can be retrieved at www.google.de/intl/de/policies/privacy/ and at www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at www.google.com/intl/de_de/analytics/.

9. Legal Basis for Processing

Art. 6 I lit. a GDPR serves as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is required for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are required for carrying out pre-contractual measures, such as in the case of inquiries regarding our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for fulfilling tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our business were to be injured and his name, age, health insurance data, or other vital information would need to be passed on to a doctor, hospital, or other third parties. In such cases, the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. This legal basis applies to processing operations that are not covered by any of the aforementioned legal bases if the processing is necessary for the protection of a legitimate interest of our company or a third party, provided the interests, fundamental rights, and freedoms of the data subject do not override this interest. Such processing operations are specifically allowed by the European legislator, who stated that a legitimate interest may be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 GDPR).

10. Legitimate Interests in Processing Pursued by the Controller or a Third Party

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.

11. Duration for Which Personal Data Will Be Stored

The criterion for the duration of storage of personal data is the respective legal retention period. After the expiration of the period, the corresponding data will be routinely deleted, provided they are no longer required for contract fulfillment or pre-contractual steps.

12. Legal or Contractual Obligations to Provide Personal Data; Necessity for Contract Conclusion; Obligation of the Data Subject to Provide Personal Data; Potential Consequences of Not Providing Personal Data

We inform you that the provision of personal data is partially legally required (e.g., tax regulations) or may result from contractual agreements (e.g., details about the contractual partner). In some cases, it may be necessary for a data subject to provide personal data for the conclusion of a contract, which will then be processed by us. For example, the data subject is required to provide personal data if our company enters into a contract with them. If the personal data is not provided, it would result in the inability to conclude a contract with the data subject. Before providing personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is legally or contractually required, or necessary for the contract conclusion, whether there is an obligation to provide the personal data, and the consequences of not providing the personal data.

13. Existence of Automated Decision-Making

As a responsible company, we do not engage in automated decision-making or profiling.

The German version of this privacy policy was created by Prof. Dr. h.c. Heiko Jonny Maniero and attorney Christian Solmecke. The English translation of this privacy policy was provided by Appartements & Chalet Hermannhaus.